180 DC x GDG Case Competition

Redefining CIC Membership Retention

Improving member engagement through identity, progression, and tiered benefits.

Our Approach

Our strategy focuses on retention, rebranding, and engagement for a stronger CIC community.

Restructuring Tier Framework

Redesigned membership progression to retain members through identity, points, and engagement-based tiers.

Rebranding CIC

Transitioning CIC to a people-centric brand to attract diverse members and emphasize community impact.

Enhancing Engagement & Programming

Improved events, accessibility, and programs designed to increase participation, networking, and long-term retention.

Tiered Membership

Members progress through tiers based on engagement and contribution. Points-based advancement ensures recognition for active participation.

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Circle Explorer

New small businesses and first-time members

  • Access to network & featured directory
  • Guided onboarding pathway
  • Curated resources by role
  • Event discounts & newsletter (Daily Highlight)

Tier starts at 0 points

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Circle Builder

Large businesses, mid-size municipalities. Takes ~5 months to reach

  • Exclusive event invitations (CCES)
  • COIL eligibility - submit innovative projects
  • Working group access & early policy input
  • Featured directory listing & community badge

Tier requires 100 points

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Circle Leader

Top tier members after sustained engagement (~2 years)

  • Voting privileges & influence
  • Speaking opportunities
  • Advisory committee eligibility
  • Highlighted recognition on website & policy roundtables

Tier requires 300 points

Ready to Get Started?

Join CIC today and start progressing through the tiers while engaging with a vibrant community.